Who We Are
Bretsol (“we”, “us”, or “our”) operates the websites https://www.bretsol.com and https://www.bretsol.co.uk (the “Sites”). We are a web development company that provides bespoke digital solutions. Our contact details are as follows:
- Company Name: Bretsol
- Company Registration Number: 15980924
- Websites: https://www.bretsol.com and https://www.bretsol.co.uk
- Contact Email: For inquiries in the US, contact us at info@bretsol.com, and for the UK, reach us at info@bretsol.co.uk.
- Physical Address: Bretsol, 3rd Floor, 86-90 Paul Street, London EC2A 4NE.
What Personal Data We Collect and Why
We collect various types of personal data to enhance user experience and improve our services. Below is a summary of what we collect and why:
- Personal Information: Name, email address, and phone number collected through contact forms and inquiries to respond to your requests.
- Purchase Information: Collected when you purchase online courses or downloadable files from our website to complete transactions and provide access to your purchases.
- Account Preferences: For registered users to provide a customized experience.
- Technical Data: Includes cookies and information on site usage to improve functionality.
Cookies
We use cookies to provide a better browsing experience, analyze traffic, and personalize content. You can manage cookie settings in your browser. Please refer to our Cookies Policy for more details.
Contact Forms and Newsletter Subscriptions
When you submit a contact form or subscribe to our newsletter, we collect your name, email, phone number, and message content to respond to your inquiry or send marketing communications. This information is retained for customer service purposes and marketing communications, but we only send marketing emails with your consent, which is collected via a checkbox during subscription.
Analytics
We use Google Analytics and independent analytics tools to gather anonymized data on how visitors use our site. This data helps us improve website functionality and content. You can opt out of Google Analytics tracking by using their opt-out browser add-on.
Who We Share Your Data With
We may share your data with the following third-party providers:
- Google Analytics: For website performance tracking.
- Google Ads and Facebook Pixel: For advertising and conversion tracking.
- Payment Processors: Stripe, PayPal, Apple Pay, Google Pay, and other payment processors. Please refer to their privacy policies:
- Cloud-based services: Used to store and manage data, such as Hostinger.
- Website Themes and Plugins: Plugins such as Elementor, Yoast SEO, LiteSpeed Cache, and Advanced Custom Fields may collect user data for website functionality and performance.
- Email Marketing: We use Mailchimp for email marketing. Please refer to Mailchimp’s Privacy Policy.
We do not sell or trade your personal data with third parties.
How Long We Retain Your Data
We retain personal data for the following periods:
- Contact form entries: Retained for up to 6 months.
- Analytics data: Retained based on default analytics tool settings (currently 14 months).
- Customer purchase records: Retained for up to 10 years for legal and accounting purposes.
Your Rights Over Your Data
You have the right to:
- Request access to the personal data we hold about you.
- Request corrections to any inaccurate data.
- Request the deletion of your personal data under certain conditions.
- Withdraw consent where applicable.
To exercise any of these rights, for inquiries in the US, contact us at info@bretsol.com, and for the UK, reach us at info@bretsol.co.uk.
Where Your Data Is Sent
Data collected on our site may be stored and processed in locations outside the European Union. We ensure that any transfers of personal data outside the EU comply with European data protection standards through appropriate safeguards.
How We Protect Your Data
We take data security seriously and have implemented the following measures:
- Encryption: Data is encrypted during transmission.
- Access Control: Limited access to personal data to authorized personnel only.
- Two-Factor Authentication (2FA): Used for access to sensitive areas of our systems.
Data Breach Procedures
In the event of a data breach, we follow these procedures to comply with both US and UK data protection regulations:
- Notification: We will notify affected individuals if there is a significant risk to their rights and freedoms within 72 hours of becoming aware of the breach.
- Reporting: We will report the breach to the relevant data protection authority in the UK or US, as required.
- Preventive Measures: We will implement additional measures to prevent future breaches and mitigate any risks associated with the breach.
Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: For inquiries in the US, contact us at info@bretsol.com, and for the UK, reach us at info@bretsol.co.uk.
- Physical Address: Bretsol, 3rd Floor, 86-90 Paul Street, London EC2A 4NE.
Additional Information
How We Handle Third-Party Data
We do not receive any data from third parties, except for analytics and payment processors necessary for the functioning of our services.
Automated Decision-Making and Profiling
Bretsol does not engage in automated decision-making or profiling of users based on the data collected, except for advertising purposes through Google Ads and Facebook Pixel.
This Privacy Policy outlines the practices of Bretsol regarding the collection, use, and protection of your personal data. We reserve the right to update this policy as needed to reflect legal requirements and best practices.